The Value of Engineering Services

Engineering services cover key sections of the industries in the world, with approximately $750 billion worth of value addition each year. These services include a huge amount of design and support services vital to the performance of virtually all industries, covering the full length and breadth of engineering. Much of these services also are being outsourced, with headroom for still more outsourcing.

Engineering services are service functions directly linked to or related to core engineering processes. Examples are: (1) CAD / CAM (computer aided manufacturing / design), (2) Auto design, (3) Failure analysis of structural steel. A definite difference lies between engineering functions and engineering service functions. Auto engine manufacturing is an engineering function, while a similar engineering service function lies in engine design. It is analogous to the difference between manufacturing and manufacturing support services.

Engineering services work is taken to be a value-added service. It is not possible to be automated due to various factors and emerging technologies. Engineering services keep in touch with the client at all steps. The user may be included in the process too. It is an iterative process, where consistent reevaluation of the process and the progress is required. Modifications are involved as a natural part of the overall process. Once completed, engineering services may cover the operation, the sales, or instruction on the use of the product.

Engineering services are segmented into phases: (1) Idea Phase – Identification of a problem or an idea (new building, product) (2) Analysis of the idea or problem. Solution is designed under guiding factors listed below. (3) Test Phase – Testing is done on a model to see how the design works. This is more common with products, and less in construction.

(4) Manufacturing or Construction Phase – Engineering services supervise the manufacturing processes (for electrical and mechanical engineering), construction (mainly for civil engineering), or improvements made to a plant operating system. Modifications are made during this process. (5) Product Completion or Production-Engineering service provider or manufacturer may simply hand product over to the client (e.g. electrical device).

The product could be sold (e.g. scientific instrument), or in fact operated (power plant), or instruction on operation might be given to the user (e.g. office building). Standards are very important in engineering work since a lot of engineering results in product design. Standards promote the ease of reproduction and assure compatibility between related products. This can be as standard software formats or guidelines for fitting screws or pipes.

An engineering services company offers the means to identify the various steps in the targeted manufacturing process.

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